Wholesale Terms and Conditions

Wholesale Terms and Conditions:

Initial order minimum $250, re-order minimum $100. If only ordering bandana bibs and doggy bandanas, order minimum is $125.

Delivery & Shipping: Though your shipment will likely go out within 1-3 days, please allow up to 2 weeks for your order to ship, and up to 3 weeks during Nov/ Dec. Feel free to email rona@ottofinn.com with questions or concerns. Calculated USPS shipping unless otherwise requested. Free local pickup or drop ship for Pittsburgh area based businesses (enter local pickup & Pennsylvania at checkout).

Payment: paid upon order or paid upon order when products are ready to be shipped (select cash on delivery or check payment when checking out, we will send an invoice). Local pickup: paid upon delivery.

Nature of Handmade Products: All of our products are handmade. Due to the nature of our production method, each product may vary slightly.

Returns and Exchanges: Please inspect all shipments immediately upon arrival. We strive to make quality products but if something is damaged or defective, please get in touch within 5 days of receipt of goods and we will work to resolve the issue right away. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

Thank you!

Rona
rona@ottofinn.com
917-257-7130